Braidwood Customer Service Centre and Library

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Consultation has concluded

Following feedback from the community in 2019, Council agreed not to proceed with original plans for the Braidwood Customer Service Centre and Library - see here. Following that decision, staff have been working with an architect, Braidwood staff and local groups to revise the plans for further consideration.

The project now has two stages:

  • Stage 1 – ground floor redesign and extension, including combined service desk and relocation of archive records from upstairs to Old Library building in Park Lane
  • Stage 2 – refurbishment of upstairs area, returning it to cultural and community uses (subject to grant funding)

Features of the plans for the ground floor of 144 Wallace Street include:

  • Access retained from Wallace Street and Park Lane
  • Construction of a link between customer service and library building. Requires removal of one window.
  • Combined library/customer service counter with dividing sliding door
  • Space for 19 staff at ground level, including hot desks
  • Relocated children’s area in library (same size)
  • Relocation of records from first floor to the Old Library in Park Lane
  • Staff meeting room, security and amenities
  • Small smart hub

QPRC’s library team will engage a specialist library design consultant to review the current layout of the Braidwood library.

What's a smart hub?

A smart hub would provide a professional working environment for commuters and businesses. This may appeal to residents employed in Queanbeyan or the ACT or new businesses looking for a base to start. A smart hub would provide access to wi-fi, work stations, monitors, print/copy equipment and toilet facilities. Users would register online or via customer service and would pay a hourly fee for using the facility. Users would be provided with access to the building. Smart hubs are becoming more popular across Australia due to the ability for employees to work remotely

Submissions may be made:

  • By completing the survey below
  • By email to council@qprc.nsw.gov.au referencing "Braidwood Customer Service Centre and Library refurbishment" in the subject line
  • By mail to PO Box 90, Queanbeyan NSW 2620

Following feedback from the community in 2019, Council agreed not to proceed with original plans for the Braidwood Customer Service Centre and Library - see here. Following that decision, staff have been working with an architect, Braidwood staff and local groups to revise the plans for further consideration.

The project now has two stages:

  • Stage 1 – ground floor redesign and extension, including combined service desk and relocation of archive records from upstairs to Old Library building in Park Lane
  • Stage 2 – refurbishment of upstairs area, returning it to cultural and community uses (subject to grant funding)

Features of the plans for the ground floor of 144 Wallace Street include:

  • Access retained from Wallace Street and Park Lane
  • Construction of a link between customer service and library building. Requires removal of one window.
  • Combined library/customer service counter with dividing sliding door
  • Space for 19 staff at ground level, including hot desks
  • Relocated children’s area in library (same size)
  • Relocation of records from first floor to the Old Library in Park Lane
  • Staff meeting room, security and amenities
  • Small smart hub

QPRC’s library team will engage a specialist library design consultant to review the current layout of the Braidwood library.

What's a smart hub?

A smart hub would provide a professional working environment for commuters and businesses. This may appeal to residents employed in Queanbeyan or the ACT or new businesses looking for a base to start. A smart hub would provide access to wi-fi, work stations, monitors, print/copy equipment and toilet facilities. Users would register online or via customer service and would pay a hourly fee for using the facility. Users would be provided with access to the building. Smart hubs are becoming more popular across Australia due to the ability for employees to work remotely

Submissions may be made:

  • By completing the survey below
  • By email to council@qprc.nsw.gov.au referencing "Braidwood Customer Service Centre and Library refurbishment" in the subject line
  • By mail to PO Box 90, Queanbeyan NSW 2620